786rs Privacy Policy

1.1 Data Controller. The data controller responsible for your personal data is 786rs International Ltd, the operator of the 786rs online casino and sports betting platform available at 786rs.app. 786rs operates under an international gaming licence and is subject to the data protection and privacy requirements specified under that licensing framework.

1.2 Platform Scope. This Policy applies to all personal data collected through the 786rs website, mobile-optimised web interface, any associated applications, customer support communications, and marketing communications sent by or on behalf of 786rs. It applies to all players regardless of the city or province in Pakistan from which they access the 786rs platform, whether Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, or elsewhere.

1.3 Contact for Privacy Matters. All privacy-related enquiries, data access requests, and data deletion requests should be directed to the 786rs support team. Contact details are provided in Section 14 of this Policy. 786rs will acknowledge privacy requests within 72 hours and respond substantively within 30 calendar days.

2.1 Registration Data. When you create a 786rs account, we collect the following information:

• Full legal name as it appears on your CNIC;
• Date of birth (to verify the 21+ age requirement);
• Pakistani CNIC number;
• Residential address in Pakistan;
• Email address;
• Mobile phone number (used for SMS verification and account security);
• Username and encrypted password.

2.2 Identity Verification (KYC) Data. As required by 786rs's licensing obligations, we collect and verify the following documents:

• Copy of CNIC (front and back) or equivalent government-issued identity document;
• Proof of address (utility bill or bank statement dated within 90 days);
• Proof of payment method ownership (screenshot or statement confirming the registered name on the JazzCash, EasyPaisa, or bank account used for deposits);
• In specific risk-flagged cases, source of funds documentation may be requested.

2.3 Financial Transaction Data. 786rs collects records of all financial transactions associated with your account, including:

• Deposit amounts, dates, methods, and payment reference numbers;
• Withdrawal amounts, dates, destination payment methods, and processing records;
• JazzCash and EasyPaisa wallet identifiers (phone numbers associated with the wallets);
• HBL, UBL, or Meezan Bank account details provided for bank transfer transactions;
• Bonus transactions, wagering activity, and promotional participation records.

2.4 Gaming Activity Data. 786rs maintains records of your gaming activity on the platform, including game session logs, bet history, win and loss records, game preferences, and responsible gaming tool configurations such as deposit limits and session reminders you have set.

2.5 Technical and Device Data. When you access the 786rs platform, we automatically collect technical information including your IP address, browser type and version, device type and operating system, screen resolution, session timestamps, pages visited, and referring URLs. This data is used for platform security, fraud prevention, and performance optimisation.

2.6 Communications Data. 786rs retains records of all communications between you and the 786rs customer support team, including live chat transcripts, email correspondence, and records of any complaints or disputes raised.

3.1 Directly From You. The majority of personal data 786rs holds about you is provided directly by you during account registration, KYC verification submission, deposits and withdrawals, contact form submissions, and communications with our customer support team.

3.2 Automatically Through Platform Use. Technical data including IP addresses, device identifiers, and session activity data is collected automatically when you access the 786rs platform, whether through the website or mobile interface. This collection occurs through server logs, cookies, and similar technologies described in Section 7.

3.3 From Third-Party Verification Services. 786rs uses third-party identity verification and fraud prevention services to validate the accuracy of KYC documents submitted by players. These services may return additional data points to 786rs that supplement the information you have provided directly, for the sole purpose of verifying your identity and protecting the platform against fraud.

3.4 From Payment Processors. When you make deposits or request withdrawals through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or card payment processors, our payment processing partners share transaction confirmation data and status updates with 786rs. 786rs does not receive your full payment account credentials directly from these providers.

4.1 786rs uses your personal data for the following purposes:

• Account Management: Creating, maintaining, and securing your 786rs account; processing your login sessions; and facilitating account recovery.
• Age and Identity Verification: Verifying that you meet the 21+ age requirement and that the identity information provided during registration is accurate.
• Payment Processing: Processing deposits into your 786rs balance and remitting withdrawal payments to your verified Pakistani payment method in PKR.
• Anti-Money Laundering (AML) Compliance: Monitoring transaction patterns for suspicious activity as required by 786rs's international gaming licence obligations.
• Fraud Prevention and Platform Security: Detecting and preventing fraudulent account activity, bonus abuse, multi-account creation, and unauthorised access attempts.
• Customer Support: Responding to your enquiries, processing complaints, and providing assistance through 786rs's Urdu-English support team.
• Responsible Gaming: Monitoring gaming activity to identify potential indicators of problem gambling behaviour and administering self-exclusion, deposit limit, and cooling-off requests.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the 786rs platform's performance, usability, and game offering for Pakistani players.
• Legal Compliance: Meeting record-keeping, reporting, and disclosure obligations imposed by 786rs's gaming licence and applicable laws.
• Marketing Communications: Sending promotional emails and SMS messages about 786rs offers and new features, where you have consented to receive such communications. You may withdraw marketing consent at any time.

5.1 786rs processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and 786rs — including account creation, payment processing, game operation, and customer support — is carried out on the basis of contractual necessity.
• Legal Obligation: Processing required to comply with applicable laws and 786rs's gaming licence obligations — including KYC identity verification, AML transaction monitoring, and record retention — is carried out on the basis of legal obligation.
• Legitimate Interests: Processing for fraud prevention, platform security, and aggregate analytics is carried out on the basis of 786rs's legitimate interests in protecting the integrity of the platform and its player community, where those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications is carried out on the basis of your explicit consent, which may be withdrawn at any time without affecting the lawfulness of prior processing.

6.1 786rs does not sell your personal data to any third party. We share your data only in the following limited circumstances:

• Payment Processors: Transactional data is shared with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and card processing partners strictly to process your deposit and withdrawal requests.
• Identity Verification Providers: KYC documents and identity data are shared with certified third-party verification providers solely for the purpose of validating your identity against submitted documents.
• Game Content Providers: Anonymised session data is shared with licensed game software providers for game integrity monitoring and RNG certification auditing purposes. No personally identifiable information is shared with game providers.
• Fraud Prevention and AML Services: Transaction data and device fingerprints may be shared with fraud detection and AML screening services where 786rs has reasonable grounds to investigate suspicious activity.
• Regulatory Authorities: 786rs will disclose personal data to its licensing authority, law enforcement agencies, or other regulatory bodies where required by law or valid legal process. 786rs will notify you of any such disclosure where legally permitted to do so.
• Professional Advisers: Legal counsel, auditors, and compliance consultants engaged by 786rs may access personal data on a strictly confidential basis where necessary for the provision of their professional services.

6.2 All third parties with whom 786rs shares personal data are required to process that data in accordance with 786rs's instructions, under appropriate confidentiality obligations, and in compliance with applicable data protection standards.

7.1 What Are Cookies. Cookies are small text files placed on your device by a website when you visit it. 786rs uses cookies and similar local storage technologies to enable platform functionality, maintain your login session, remember your preferences, and gather anonymised usage analytics.

7.2 Types of Cookies Used by 786rs.

• Strictly Necessary Cookies: Required for the 786rs platform to function. These include session authentication cookies that keep you logged in during your gaming session and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without preventing platform access.
• Functional Cookies: Remember your preferences such as language settings and display preferences. Disabling these cookies may affect the personalisation features of the platform.
• Analytics Cookies: Used to collect anonymised data about how players use the 786rs platform — such as which games are most popular and where users encounter navigation difficulties. This data is used solely to improve the platform. 786rs uses only first-party analytics and does not deploy Google Analytics or equivalent third-party analytics that track users across other websites.
• Security Cookies: Used for fraud detection, device fingerprinting for suspicious login detection, and identifying bot activity. These are strictly necessary for platform security.

7.3 Managing Cookies. You may manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging into your 786rs account. 786rs does not use advertising or retargeting cookies; no 786rs cookie data is shared with advertising networks.

8.1 786rs implements the following technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure:

• 256-bit SSL/TLS encryption for all data in transit between your device and 786rs servers;
• AES-256 encryption for sensitive data stored at rest, including KYC documents and payment method records;
• Bcrypt hashing for stored passwords — 786rs never stores passwords in readable form;
• Two-factor authentication (2FA) available to all players and mandatory for account operations above specified thresholds;
• Role-based access controls limiting 786rs personnel access to personal data strictly to those whose job functions require it;
• Regular third-party penetration testing and security audits of the 786rs platform;
• Intrusion detection systems and real-time monitoring of platform security events.

8.2 Security Incidents. In the event of a personal data breach that poses a risk to affected players, 786rs will notify the relevant players and applicable regulatory authority within the timeframe required by applicable law and our licensing obligations. Notifications will include a description of the nature of the breach, categories of data affected, likely consequences, and measures taken to address the incident.

9.1 786rs retains your personal data for the following periods:

• Account Data and Transaction Records: Retained for a minimum of five years following account closure, as required by 786rs's gaming licence record-keeping obligations and applicable anti-money laundering regulations.
• KYC Identity Documents: Retained for five years following account closure or the completion of the relevant transaction to which KYC was applied, in compliance with AML compliance record-keeping requirements.
• Customer Support Communications: Retained for three years following resolution of the relevant enquiry or complaint, to enable reference in the event of related future disputes.
• Marketing Consent Records: Retained for three years following withdrawal of consent, to demonstrate compliance with consent management obligations.
• Technical and Device Logs: Retained for 12 months, after which they are automatically deleted unless required for an active investigation.

9.2 Following the expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with 786rs's data destruction procedures. Anonymised, aggregated data that cannot be used to identify any individual may be retained beyond these periods for analytical purposes.

10.1 As a 786rs player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact the 786rs support team using the details in Section 14:

• Right of Access: You have the right to request a copy of the personal data 786rs holds about you. 786rs will provide this within 30 calendar days of a verified request.
• Right to Rectification: You have the right to request correction of any inaccurate personal data 786rs holds about you. If you have changed your residential address or contact details, you may update these directly through your account profile or by contacting support.
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances. This right is subject to 786rs's legal obligations to retain data for the periods specified in Section 9. Where a deletion request cannot be fulfilled due to legal retention obligations, 786rs will inform you of the specific reason.
• Right to Restriction: You have the right to request that 786rs restricts processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to processing based on legitimate interests.
• Right to Data Portability: Where processing is based on your consent or a contract with you, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object to Marketing: You have the right to opt out of marketing communications from 786rs at any time. Marketing opt-out requests are processed immediately. To unsubscribe, use the unsubscribe link in any 786rs marketing email or contact our support team directly.

11.1 The 786rs platform is strictly intended for adults aged 21 years and above. 786rs does not knowingly collect personal data from individuals under the age of 21. If 786rs becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the relevant account closed without delay.

11.2 Parents and guardians who believe that a minor may have registered a 786rs account or provided personal data to 786rs are requested to contact the 786rs support team immediately so that the matter can be investigated and any relevant data removed promptly.

11.3 786rs employs age verification controls at registration and implements KYC verification before processing any withdrawal to actively prevent underage access to the platform. These controls include CNIC number validation against date of birth and document image verification.

12.1 As an internationally licensed gaming platform, 786rs may transfer certain personal data to third-party service providers located outside of Pakistan — including identity verification providers, fraud detection services, and gaming software providers. Where such transfers occur, 786rs ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that impose data protection standards equivalent to those under which 786rs operates.

12.2 786rs does not transfer Pakistani player financial data — including CNIC numbers, JazzCash or EasyPaisa wallet identifiers, or bank account details — to jurisdictions that do not maintain adequate data protection standards. All payment processing for Pakistani players is handled through locally licensed payment service providers or their certified international processing partners.

13.1 786rs reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes — meaning changes that materially affect how we process your personal data or your rights with respect to it — will be communicated to you via email to your registered address or via a prominent notice on the 786rs platform before the changes take effect.

13.2 Non-material changes, such as typographical corrections, clarifications that do not affect your rights, or updates to reflect new but equivalent data processing activities, may be made without individual notification. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.

13.3 Continued use of the 786rs platform following notification of material changes constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you should cease using the platform and contact 786rs to request account closure and, where applicable, deletion of your personal data.

14.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 786rs handles your personal information, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the 786rs website. Bilingual Urdu and English support available. Live chat is the fastest channel for privacy queries.
• Email: support at 786rs.app (please note — this address is displayed as plain text and is not a clickable link)
• Subject Line for Privacy Requests: Use "Data Privacy Request" to ensure your query is routed directly to the 786rs privacy team.
• Response Commitment: 786rs acknowledges all privacy requests within 72 hours and provides a substantive response within 30 calendar days of identity verification.

14.2 If you are not satisfied with the response you receive from 786rs regarding a privacy concern, you may escalate the matter to the relevant data protection supervisory authority under the jurisdiction of 786rs's gaming licence, or to the Alternative Dispute Resolution body specified in the 786rs Terms & Conditions.